Emergency care physicians are highly trained professionals who can quickly
evaluate patients and initiate life-saving protocols when necessary. Some
patients arrive at the Emergency Department of Aventura Hospital and Medical
Center with life-threatening medical problems such as stroke or heart
attack while others may need emergency care for infections, broken bones,
and other generally non-life-threatening conditions. Because of the diverse
range of medical needs among ER patients, the
emergency care team does not see patients on a “first come, first serve”
basis. Rather, patients with the most critical medical problems are seen first.
When you arrive at the emergency care department, a
triage nurse will assess your health status. The triage nurse will ask you about your major symptoms and primary medical
complaint, and he or she will evaluate your vital signs. Using this information,
the triage nurse determines if you need to be taken to the treatment area
immediately. When patients’ conditions are not emergent, they are
seen in order of arrival.
If a patient requires immediate treatment, he or she may not go through
registration beforehand. If you are asked to wait for a little while,
you may meet the registration clerk during this time. During registration,
the clerk will ask you for some basic information, such as your insurance
policy number and an emergency contact. ERs have the mandate to treat
patients regardless of ability to pay; even if you do not have health
insurance, an ER physician will evaluate and treat you.
Hospitals strive to make their ER waiting areas as comfortable as possible.
While you’re waiting to be seen, you should notify the staff if
you experience any urgent changes in your health status.
In the treatment area, you may meet with several providers. These may include
nurses, physicians, and technicians. You may be asked to have diagnostic
tests. Once a diagnosis is confirmed, you may receive treatment in the
hospital or you may be discharged with prescriptions and instructions
for home care. You may be referred to a specialist or to your primary
care physician for a follow-up appointment.
At Aventura Hospital and Medical Center, we’re committed to investing
in new technologies to streamline the patient experience, including our
self-service ER kiosk. Please call 911 for transportation to our ER in
Miami. Non-emergent inquiries about our hospital services may be directed
to a registered nurse at (305) 682-7000.